Returns and Changes

  • The customer has the right to withdraw the order within 14 days. In other words, he can request the cancellation of his order or its return within 14 days from the day of receipt.
  • In case of return can request replacement or refund within 14 days
  • The product must be returned in its original condition, together with its packaging, barcode and receipt or sales invoice.

We are sorry but esorama.gr for health reasons, can not accept a change in products that have been tested and belong:

Woman: Lingerie / Bra – Slip – Bust
Man: Lingerie / Slip – Boxer

Also the change can not be accepted if the package is opened in the Tights and Socks.

The customer is charged with the shipping cost of € 5.00, unless the product is defective.

In any case you can contact esorama.gr for any further information or request at 26910 60273